Terms of Service

Versioning notice

These are Interim Terms of Service v0.1, published 2026-06-08. Full Terms of Service are currently under external legal review and will replace this document on publication; we will date and version any subsequent revision.

For the avoidance of doubt: the binding agreement for any paid Pricemonk deployment is the Master Services Agreement (MSA) and Data Processing Agreement (DPA) signed between Pricemonk and the customer. These Terms govern use of the pricemonk.io website and any free-trial, demo, or evaluation access we may grant; they do not modify a signed MSA.

1. About these Terms

These Terms of Service (the "Terms") apply to your access to and use of the pricemonk.io website (the "Site") and any related online services we provide without a separate signed agreement (collectively, the "Service"). By accessing the Site or the Service, you accept these Terms. If you do not accept these Terms, do not use the Site or the Service.

2. Who we are

Pricemonk is a product operated by TopMonks. Full legal entity details and signing authority are provided on order forms and the MSA. For correspondence on these Terms, contact legal@pricemonk.io.

3. Eligibility

You may use the Service if you are at least 18 years old and have the legal capacity to enter into a binding agreement. The Service is intended for use by businesses; consumer use is not contemplated.

4. Account and pilot access

If we grant you account access for an evaluation, pilot, or demo, you are responsible for safeguarding your credentials and for any activity under your account. Pilot or evaluation access may be revoked at any time at our discretion, on reasonable notice where practical.

5. Acceptable use

You agree not to:

  • attempt to gain unauthorised access to the Service, other accounts, or our infrastructure;
  • reverse engineer, decompile, or attempt to derive source code from the Service except where permitted by applicable law;
  • use the Service to infringe third-party rights, transmit unlawful content, or transmit malware;
  • abuse, harass, or threaten Pricemonk personnel or other users of the Service.

6. Intellectual property

The Site, the Service, and all underlying software, documentation, and trademarks are the property of Pricemonk and its licensors. You retain ownership of any data you upload. You grant Pricemonk a limited, non-exclusive licence to process your data solely to provide the Service. Detailed data-processing terms live in the DPA for paid deployments.

7. Privacy and data handling

Our handling of personal data is described in the Security page and, for paid deployments, in the DPA. We process personal data within the EU by default. We do not sell personal data.

8. Warranties and disclaimers

The Site and any free or evaluation Service are provided "as is" and "as available" without warranties of any kind, express or implied, to the maximum extent permitted by applicable law. Warranties applicable to paid deployments are stated in the MSA.

9. Limitation of liability

To the maximum extent permitted by applicable law, Pricemonk will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising from your use of the Site or any free or evaluation Service. Liability for paid deployments is governed by the MSA.

10. Termination

We may suspend or terminate your access to the Site or the Service at any time if we reasonably believe you are in breach of these Terms. You may stop using the Site at any time. Termination of paid deployments is governed by the MSA.

11. Changes to these Terms

We may update these Terms from time to time. The version date below records the publication date. Material changes will be communicated in writing where you have an account.

12. Governing law

These Terms are governed by the laws of the European Union member state in which Pricemonk's contracting entity is incorporated. Disputes will be resolved by the competent courts of that jurisdiction, without prejudice to any mandatory consumer-protection law that applies to you.

13. Contact

Version

Interim Terms of Service v0.1 — published 2026-06-08. Pending replacement by externally-reviewed v1.